Commonly Asked Questions

Find answers to the most commonly asked questions from our customers!

WHAT IS YOUR RETURN POLICY?

All sales are final. Returns or exchanges will not be accepted. 

ARE YOUR ITEMS AUTHENTIC?

All of our items are guaranteed authentic or your money back. We use the best technology in the industry to authenticate every item: ENTRUPY. Entrupy is a microscopic device that utillizes artificial intelligence and machine learning algorithms to authenticate select luxury branded handbags and accessories. As an Entrupy verified seller, they have entrusted us with their device. With this device, we submit images of logos, materials, leathers and hardware. The algorithms judge images against a data base of millions of other images to determine if the item is authentic. This allows us to have almost instant results. The best part is, Entrupy is so confident in the techonolgy, all items are backed with a financial guarantee.